This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Website.
For simplicity, all such technologies are defined as “Trackers” within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.
Some of the purposes for which Trackers are used may also require the User’s consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.
This Website uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers – in the linked privacy policies of the respective third-party providers or by contacting the Owner.
I. Third-party Trackers
- Hosting and Backend Infrastructure – This type of service has the purpose of hosting Data and files that enable this Website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Website. Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
- WP Engine® – is a hosting service provided by WP Engine, Inc.:
- Personal Data processed: Trackers and Usage Data.
- Legal basis for processing: Contract.
- Place of processing: United States – Privacy Policy.
- Legal basis for data transfer: Standard data protection clauses.
- Data retention period: Keeping the data, for the time necessary to fulfill the purpose.
- Infrastructure Monitoring – This type of service allows this Website to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved. Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Website.
- WP Engine – is a monitoring service provided by WP Engine, Inc: The way WP Engine is integrated means that it filters all traffic of this Website, i.e., communication between the Application and the User’s browser or device, while also allowing analytical data on this Website to be collected.
- Personal Data processed: Tracker, Usage Data and various types of Data as specified in the privacy policy of the service.
- Legal basis for processing: Legitimate interest.
- Legal basis for data transfer: Standard data protection clauses.
- Data retention period: Keeping the data as long as necessary for the establishment, exercise or defense of legal claims.
- Collection of Privacy-Related Preferences – This type of service allows this Website to collect and store Users’ preferences related to the collection, use, and processing of their personal information, as requested by the applicable privacy legislation.
- Cookie Compliance by Hu-manity.co™ – allows to store and retrieve records of Users’ consent to the processing of Personal Data, and information and preferences expressed in relation to the provided consent. In order to do so, it makes use of a Tracker that temporarily stores pending information on the User’s device until it is processed by the API. The Tracker (a browser feature called localStorage) is at that point deleted.
- Personal Data processed: Data communicated while using the service and Tracker.
- Legal basis for processing: Contract.
- Data retention period: Keeping the data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
- CookieYes by CookieYes Limited™ – allows to store and retrieve records of Users’ consent to the processing of Personal Data, and information and preferences expressed in relation to the provided consent. In order to do so, it makes use of a Tracker that temporarily stores pending information on the User’s device until it is processed by the API. The Tracker (a browser feature called localStorage) is at that point deleted.
- Personal Data processed: Data communicated while using the service and Tracker.
- Legal basis for processing: Contract.
- Data retention period: Keeping the data for the duration of the contract (upon termination of the contract, if applicable, as long as required by the applicable law).
- Storage Duration
- Cookie Compliance by Hu-manity.co – allows the Owner to collect and store Users’ preferences related to the processing of personal information, and in particular to the use of Cookies and other Trackers on this Website.
- Personal Data processed: Tracker.
- Legal basis for processing: Legal obligation.
- Storage duration: 31 days
- CookieYes by CookieYes Limited – This platform allows the Owner to collect and store Users’ preferences related to the processing of personal information, and in particular to the use of Cookies and other Trackers on this Website.
- Personal Data processed: Tracker.
- Legal basis for processing: Legal obligation.
- Storage duration: 365 days
II. Other Activities Involving The Use of Trackers – Basic Interactions & Functionalities – This Website uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User’s communication with the Owner.
- Interaction with Live Chat Platforms – This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, in order to contact and be contacted by this Website‘s support service. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.
- Intercom™ by Intercom, Inc. – is a service for interacting with the live chat platform provided by Intercom, Inc.
- Personal Data processed: Data communicated while using the service, email address, Tracker and Usage Data.
- Legal basis for processing: Consent.
- Legal basis for data transfer: Standard data protection clauses.
- Data retention period: Keeping the data as long as necessary for the establishment, exercise or defense of legal claims.
- Storage duration: up to 9 months, or Intercom’s default duration.
- Tag Management – This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion. This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.
- Google™ LLC – Google Tag Manager is a tag management service provided by Google LLC
- Personal Data processed: Trackers and Usage Data.
- Legal basis for processing: Consent.
- Legal basis for data transfer: No data transfer
- Data retention period: Keeping the data, for the time necessary to fulfill the purpose.
- Storage duration: 90 days
III. Experience Enhancement – This Website uses Trackers to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.
- Displaying Content from External Platforms – This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
- EmbedSocial is a search engine embedding service provided by EmbedSocial that allows this Website to incorporate content of this kind on its pages.
- Personal Data processed: Tracker and Usage Data.
- Legal basis for processing: Consent.
- Legal basis for data transfer: Standard data protection clauses.
IV. Measurement – This Website uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service.
- Analytics – The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
- Google Ads/Analytics conversion tracking – Google Ads/Analytics conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that connects data from the Google Ads advertising network with actions performed on this Website.
- Personal Data processed: Tracker and Usage Data.
- Legal basis for processing: Consent.
- Legal basis for data transfer: Standard data protection clauses.
- Storage duration: 90 days
- Crazy Egg™ is a website analytics and optimization platform that provides visual representations of user behavior on websites. It helps website owners understand how users interact with their website by generating recordings (with typed characters masked, so this does not contain personally identifiable information), heat maps, scrolls, and click reports. This information can then be used to make improvements to the website’s design, layout, and content, with the goal of increasing user engagement and conversion rates. –
- Personal Data processed: Tracker and Usage Data.
- Legal basis for processing: Consent.
- Legal basis for data transfer: Standard data protection clauses.
- Storage duration: Recordings are stored for 1 year and snapshots are stored indefinitely until deleted.
- Facebook (Meta™) Ads conversion tracking (Meta pixel) (Meta Platforms, Inc.) – Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Meta Platforms, Inc. that connects data from the Meta advertising network with actions performed on this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.
- Personal Data processed: Tracker and Usage Data.
- Legal basis for processing: Consent.
- Legal basis for data transfer: Standard data protection clauses.
- Storage duration: 180 days
V. Targeting & Advertising – This Website uses Trackers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.
- Advertising – This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below. Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Website. For more information, please check the privacy policies of the relevant services. Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section “How to opt-out of interest-based advertising” in this document.
- Facebook Authentication (Meta Platforms, Inc.) – Facebook Authentication is a registration and authentication service provided by Meta Platforms, Inc. and is connected to the Facebook social network.
- Personal Data processed: Tracker and various types of Data as specified in the privacy policy of the service.
- Legal basis for processing: Consent.
- Legal basis for data transfer: Standard data protection clauses.
- Storage duration: 180 days
- Google Ads/YouTube – Google Ads/YouTube conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, that connects data from the Google Ads advertising network with actions performed on this Website.
- Personal Data processed: Tracker and Usage Data.
- Legal basis for processing: Consent.
- Legal basis for data transfer: Standard data protection clauses.
- Storage duration: 90 days.
VI. Remarketing and Behavioral Targeting – This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
- This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity. Some services offer a remarketing option based on email address lists. Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section “How to opt-out of interest-based advertising” in this document.
- Google Ads Remarketing – Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC, depending on how the Owner manages the Data processing, that connects the activity of this Website with the Google Ads advertising network and the DoubleClick™ In order to understand Google’s use of Data, consult Google’s partner policy. Users can opt out of Google’s use of Trackers for ads personalization by visiting Google’s Ads Settings.
- Personal Data processed: Tracker and Usage Data.
- Legal basis for processing: Consent.
- Legal basis for data transfer: Standard data protection clauses
- Storage Duration: 90 days
- Facebook Custom Audience (Meta Platforms, Inc.) – Facebook Custom Audience is a remarketing and behavioral targeting service provided by Meta Platforms, Inc. that connects the activity of this Website with the Facebook advertising network. Users can opt out of Facebook’s use of Trackers for ads personalization by visiting this opt-out page.
- Personal Data processed: email address and Tracker.
- Legal basis for processing: Consent.
- Legal basis for data transfer: Standard data protection clauses.
- Storage Duration: 180 days
VII. How to Manage Preferences and Provide or Withdraw Consent – There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:
- Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.
- Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available. It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent. Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.
- With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party’s privacy policy, or by contacting the third party.
- Locating Tracker Settings – Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:
- Google Chrome™
- Mozilla Firefox®
- Apple Safari®
- Microsoft Internet Explorer®
- Microsoft Edge®
- Brave™
- Opera™
- Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings and look for the relevant setting).
- How to Opt out of Interest-based Advertising – Notwithstanding the above, Users may follow the instructions provided by the Network Advertising Initiative™ (US) and the Digital Advertising Alliance™ (US), or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.
- The Digital Advertising Alliance offers an application called AppChoices™ that helps Users to control interest-based advertising on mobile apps.
- Consequences of Denying Consent
- Users are free to decide whether or not to grant consent. However, please note that Trackers help the owner to provide a better follow up experience and support to users. Owner and Data Controller: Owner is Harper’s Pharmacy, Inc. Data Controller is Cookie Compliance by Hu-manity.co and CookieYes by CookieYes Limited.
- Owner contact email: [email protected]
- Since the use of third-party Trackers through this Website cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.
- Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Website.
VIII. Definitions and Legal References
- Personal Data (or Data) – Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
- – Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
- User – The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
- Data Subject – The natural person to whom the Personal Data refers.
- Data Processor (or Data Supervisor) – The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.
- Data Controller (or Owner)- The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.
- This Website (or this Application) – The means by which the Personal Data of the User is collected and processed.
- Service – The service provided by this Website as described in the relative terms (if available) and on this site/application.
- Cookie – Cookies are Trackers consisting of small sets of data stored in the User’s browser.
- Tracker – Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.
IX. Legal information – This privacy policy relates solely to this Website, if not stated otherwise within this document.
